Most helpful customer reviews
2 of 2 people found the following review helpful.
InSinkerator / Badger 1
By Mark Schnieder
Great product! This was a replacement when we installed granite countertops. Fast shipping! Very quiet and easy to install! Highly recommend this disposal!
1 of 1 people found the following review helpful.
By Chris Dubya
Had an older model that lasted 10 years of frequent use before it became a water deluge system from the bottom, indicating it was time for a new one. Perfect fit as a replacement, seems to be the exact model as 10+ years ago just newer, which is fine by me! Pop the old out, new in - need little/no mechanical know-how, just a wrench and maybe some Teflon tape. Only tricky part is lining the ring locking mechanism right in that small area under the sink.
Oh and don't forget about your high-line or your dishwasher line. Don't do what my girlfriend did and flood the house by running the dishwasher while I had the old one disconnected still!
0 of 0 people found the following review helpful. See all 20 customer reviews...
POOR BADGER CUSTOMER SERVICE
By Terrapin Station
I just replaced my 2nd. Badger 1 with a Badger 5. This Badger 1 lasted nine months until motor went through melt down. Badger Customer Service is the worst part of the company. My last badger broke on a Friday afternoon. I had a dinner engagement party for 12 at my place Saturday. So, I went to Home Depot and picked up a new Badger 5 and installed it with no problems. I called customer service on Monday to report the problem and told them what I had needed to do ie., I put a new one in. The best they could offer was to have me reinstall the broken one and have them roll a truck to determine what went wrong with the broken one. If at that time the service tech concluded that it was a legit warranty issue that the tech would replace it at no charge. Otherwise, I could have mailed in the broken one/ and if confirmed warranty covered it, they would mail me a replacement unit. I told the customer rep. I'd be saving the company $150 for the truck roll if they would just reimburse me the cost of my second replacement unit. They said no! USELESS POLICY THAT SCREWS THEIR CUSTOMERS AND THEMSELVES. I shall not ever recommend their brand to anyone ever again.