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55 of 61 people found the following review helpful.
Obnoxious warning beep
By Philbin Adamsworthy
I like this opener, and it has some nice features like time-to-close (TTC), light sensor, internet gateway compatibility, and a large activation button that doubles as a cover, so you don't accidentally activate the door lock feature.
That said, I purchased this control panel with the world's quietest motor. I very deliberately purchased the quietest motor I could. I even installed the wall-mounted motor on the far side of the garage to mitigate sound even further. Unfortunately, to my horror, when you activate "close door" from the internet gateway appliance (phone, computer, etc), this control panel treats the command as a TTC command, and begins a very loud series of beeps that rival my ADT home alarm. The door takes no action for 15 seconds during the warning siren. After 15 seconds, the door begins to close, yet the beeping continues until the door is completely closed. Of course, the quietest motor is also one of the slower units, so I get to listen to the LiftMaster symphony for an extended period of time. So much for silent operation. I mean seriously, why bother with the quiet motor?
So now that you've woken your household at 2am, you kick yourself when you realize that the delay in pulling out your phone, opening the app, activating the close door feature, waiting fifteen seconds during the sirens of serenity preamble, and then the undetectable transition into continued percussion could have been completely avoided by walking over and pressing the button yourself. Both time and serenity saved.
I appreciate safety features, but my beam sensors have been working flawlessly in the same house for 25 years. No one has been crushed, despite the lack of siren. If companies want to include features like this, I would prefer the option to disable them. I will be performing surgery on the unit to remedy the problem myself.
EDIT: This might be helpful for those concerned that all remote closure commands might trigger the warning beep - The 'ENTER' button on the Liftmaster wireless keypad, which can be located anywhere nearby (inside or out), will not be interpreted as a TTC command, and therefore will not delay the closure of the door or start the warning beeps. In fact, if you just wanted to close your garage door without checking if it's open, you could use this device to do just that. Without entering any numeric pin, the ENTER button will always shut the door if the sensor beams are clear of obstacles.
EDIT2: I've muffled the beep. Doing so is simple, but may void your warranty. I did not see or remove any tamper-evident labels. I have uploaded two images to aid in the process.
1. Remove the panel from the wall by lifting the button cover and removing the wall screw with a Phillips-head driver.
2. Slide the entire unit up to disengage the lower wall screw. Some pressure against the wall may be required.
3. Using a Phillips-head driver, remove the back screws to free the red and white wires and the circuit board. LEDs flash on the unit for a few seconds.
4. With the unit free from the wall, use a non-metallic object (your fingernail) to lift the cardboard backing. Gentle pressure may be required at top tabs.
5. Using a flat-head driver, gently pry the circuit board from the tabs (see customer image).
6. Remove the board and flip it over to access the piezo buzzer (see customer image).
7. *Roll a small section of tissue and insert it deep into the buzzer hole so that it presses against the diaphragm.
8. Cover with electrical tape (repeat for additional muffling).
9. Reassemble and remount to the wall.
10. LEDs flash for up to five minutes while control panel recharges.
11. LED will go steady. Done.
*I used a paper towel, but alternatively, you can use a few drops of superglue, or remove the buzzer completely. If you remove the buzzer completely, you will lose the ability to hear low-battery tones, or other alerts that may be beneficial.
27 of 28 people found the following review helpful.
Close your garage door with iPhone - Lights may not work
The motion detector in the wall control panel don't seen to be working correctly. I have them set to come on for 1.5 minutes if it detects motion. Unless there is a ghost in my garage, they keep coming on and staying on for more than 1.5 minutes then go off and come right back on. I haven't found a solution to it so for now I have turned off the motion feature. Reduced rating to 3 stars for this.
I purchased two of these (which by the way are cheaper than purchasing as a package with the Gateway) to replace the two wall controls for my lift master doors. I only did this so I could get the gateway and then control them via my iPhone. Here is how easy it was:
1. Disconnect the power to the door opener.
2. Remove the existing wall control if you have one. There are two wires, note which one is red and which is white.
3. Connect the wires to the back of the new wall controller
4. Plug the door opener back in
That's it. My remotes in the car still worked fine so I didn't have to re-program them. If you do, you can do it right from the wall control. You won't need to climb up on a ladder anymore.
You can select to have the motion detector on/off and if it detects motion, it can turn the opener lights on. Useful if you are just going out in the garage to get something real quick.
You can also select to have the door automatically close after a certain period of time after it is opened.
How to use the Wall Control with a mobile device:
This is the whole reason I bought this. I wanted to be able to remotely open or close the doors. If I go on vacation and forget if I closed the door, I can simply look at the app on the phone and see if the doors are open or closed. I can also get an alert if the doors open or if they have been open for a set amount of time.
You need to purchase one Liftmaster Gateway. Buying it separately was cheaper for me than getting one in a kit by $20.
Plug the gateway into your network and the power. It just needs an internet connection. I plugged mine into an Apple router but you could also plug it into a wall jack that had internet.
Once you do that, you go to myliftmaster.com and set up an account by entering the serial number of the gateway. Download the app from the app store and log in. From there you can register your doors by adding them and pressing the learn button on the wall control.
This part is not in the manual that I could find.. If you close the door from the mobile app, the wall control will start beeping and the lights blinking before it starts closing. This is to alert someone that the door is about to close. Also, if you have an issue with one of the doors, the wall control may be too close to each others. I had an issue at first with one door but it seemed to work itself out. Support said they like to keep the wall controls about 6-8 inches apart. Mine are like 2".
I didn't give it 5 starts because they left this out of the instructions.
31 of 33 people found the following review helpful. See all 621 customer reviews...
Great Idea MyQ and Auto close feature is great
The idea of the myQ is great. The delay close is also a very nice feature. Having the motion sensor is nice. When you step out into the garage the door opener light turns on. It is pretty cool you can monitor the door remote from a smart phone.
However after about a week the motion sensor and the MyQ system failed. This is most definitely a hardware failure as I bought another control panel and just installed it on a second door. It is working properly. It still can operate the door in it's condition. And the delay close works, it doesn't reset timer when motion is detected as it should.
I'm working with Liftmaster to see if their customer service is any good. Using their online support so far. Based on their support I will either raise or lower my rating.
Update 9/1/2013: Liftmaster/Chamerlain sent me a new 888LM Control Panel. Now everything is working as it should. Can use my iPhone app to monitor and control the garage doors. I'm going to upgrade my rating to 5 stars as their customer service treated me right!